Parties
Client, who avail our services (hereinafter referred to as "Client"
or "Credit Card Holder" or "Client") and Service provider, Cuilassist (hereinafter referred
to as "Cuilassist", "Our", "Us", or "We"). The term, "Websites", shall refer collectively to
www.Cuilassist
Standard Terms & Conditions
These are the standard terms and conditions that apply to all
contracts for Live chat support rendered by Cuilassist to its clients. By entering into an
agreement with Cuilassist, Client gives us authorization to render live chat services on
Client's intended domain(s), mentioned in service agreement, as a 3rd party live chat
support provider.
Electronic Consent
You understand and agree that there are two costs associated before
using Cuilassist live chat sales and support services
- Client has a right to request a paper
copy of these “Terms of Services” before signing up in lieu of this electronic "Terms of
Services". By accessing and using Cuilassist's website, Client accepts and agrees to be
bound by these Terms and Cuilassist's Privacy Policy. If a Client does not agree to
these Terms, Client should not access or use Cuilassist's Website.
- Client understands and agrees that
Cuilassist reserves the right to access client’s Cuilassist account(s) for technical and
administrative purposes or for security reasons. The acquired information in such a
manner shall not be processed, made available or disclosed to any third parties unless
required by provisions of law.
- Clients agree to abide by Cuilassist
confidentiality policy i.e. unauthorized lending, sales, further reselling or licenses
and sublicenses for our services getting into official affiliation contracts or written
consent of Cuilassist. Client understands that such acts are considered as illegal and
strictly prohibited and do not come under proper use of services.
- Client understands and agrees that
Cuilassist reserves the right to close client’s account due to gross infringement of the
provisions of these terms and conditions without any prior notice.
- Client agrees not to impersonate any
person or entity, including, but not limited to, the Cuilassist or falsely state or
otherwise misrepresent your affiliation with any person or entity and understands that
such acts are considered as illegal and strictly prohibited and comes under cyber crime.
Pricing
Client understands and agrees that there are two costs associated
before using Cuilassist live chat sales and support services;
- One time set-up fee
- Ongoing monthly live chat service fee
as per client plan
If Client has any ambiguity, Client can review our packages.
Additional Expenses
Client agrees to pay Cuilassist for any requested expenses which do
not form part of our contract and are required to pay for extra for any add-on feature(s) or
service immediately upon request of their order.
Paid Subscription
In order to get a paid subscription of our service, the client must
provide valid credit card details, number of chat agents required, subscription period and
other required information – however, it will not charge the client immediately, but upon
the end of your free trial only if the client agrees to continue our service.
Information Sharing
Clients must provide all the requested information and required
documents by Cuilassist in order for us to activate our service for clients. This may
include information about industry, company size and support required etc. In case if a
client is unable to provide such information, Cuilassist will not be held responsible.
