Considering the continents across the world, Asia leads the outsourcing sector. While in Asia India and the Philippines are predominantly ruling as the best outsourcing service destination centers.
Although India has been a major outsourcing destination in the past, it has lost a share of 10 percent of its outsourced voice-related jobs globally, while the Philippines is catching up fast on the BPO front.
Survey says that India is still leading the race of outsourcing the industrial sector and is very hard to put down because of its 484 million employable population which ranges between 25 to 54 ages. While comparing with the Philippine the count is only 38 million.
Let’s have a quick glance over the 9 most popular outsourcing services that India and Philippines are contesting:
Outsourcing services for Technology Integration
Digital world of the 20th century is led by Technology integration. India is taking more advantage by offering outsourcing services for Technology Integration.
Sales Support Outsourcing
Sales are the backbone of any organization, and India has taken the advantage of this by providing Sales Support services across the world.
Ecommerce Support Outsourcing
With the expansion of online networking, individuals are opting more for E-commerce rather than going for offline orders. India has given result-driven strategies for Outsourcing Support Services.
Cloud-Based Business Process as a Service
Let’s see how India is gaining the attraction for Outsourcing support of Cloud-Based Process as a Service
Outsourcing Support for Delivery Destination
With a great infrastructure and large population India is more benefitted than the Philippines with reference to Outsourcing Support for Delivery Destination.
Healthcare and Medical Support Services
The current Pandemic has shown tremendous growth in the health and medical industry. Hence Indian BPOs are welcoming invitations more for Healthcare and Medical Support services as compared to the Philippines.
Banking Support Services
Undoubtedly, the banking sector is the sector that leads the economy of any country.
Invoicing and Billing Support Services
With proven experience in the finance sector, India is again showing a good outcome in Invoicing and Billing support to western companies.
Five Major Reasons that India is leading the race:
- Maximum Availability of Human Resources: India has the maximum actively employable population as compared to the Philippines. Therefore, India is gaining the upper-level attraction of large corporations for offshore outsourcing.
- Economic Country: Compared to the Philippines, Call Center Agents can earn up to $3,360 on the low end and $4,320 on the mid-end. If we look at it solely from a cost-based perspective, then yes, India definitely beats the Philippines.
- Work Culture: Saving costs should not only be the priority while outsourcing to a different country. The professional work culture of India is much better than other cost-effective outsourcing countries.
- Legal exemptions and government support: The Indian government recognizes the industry’s contribution to the Indian economy, so they support the BPO industry by establishing fair regulations and incentives to keep the market steady.
- Data Security: Indian Outsourcing Companies have a vast list of data security certifications such as ISO 2019, ISO 2013, etc. Henceforth, the western company prefers to rely on India for Outsourcing to ensure data security and confidentiality.
Wrapping it up:
In recent years, India has made remarkable growth in the Outsourcing sector. With the modernized infrastructure, businesses can find tech hubs that serve as the backbone of the outsourcing industry.
However, both India and the Philippines have similar and significant features in the context of outsourcing services. When comparing, Indian off-shoring businesses are worth USD 120 billion, which is considerably more than Philippine businesses worth USD 18 billion.
CuilAssist as an Outsourcing provider completely fits in all the reasons that why should a company outsource its business operations to India. With its cost-effective outsourcing service solutions, CuilAssist is delivering a superlative degree of service quality to all its existing clients. Moreover, not being specific to any industrial zone, any organization willing to outsource its services is welcomed here. Our main objective is to deliver maximum customer satisfaction so no customer is left with unanswered queries and indefinite solutions to their problem relevant to the services they have chosen from you.
For more information, you connect directly on https://www.cuilassist.com/contact.html .
Contact us on sales@finovace.com and + 44 20 38076291
