Banking is the Backbone of the Economy

Deliver High Quality Service to your Customers with CuilAssist!

Banks Are the Most Important Part of a Healthy Economy. While the vastly growing technology has made sure the security of funds it has also impacted the operational costs drastically. Banks are now discovering the power of outsourcing and encouraging their overworked resources.

To keep the overhead costs under control and enhance operational efficiency more and more banks are choosing to outsource banking operations. Outsourcing business functions help banks improve their core services and manage the day-to-day activities more effectively.

Many FIs and banks are working daily to create a better infrastructure. They are investing a substantial amount of money everyday in developing remarkable technologies so that they can serve their customers seamlessly. It is thus very important to understand the value of outsourcing so that the funds can be utilized proficiently. With saying it, outsourcing business processes is not only cost effective but also gives you a great opportunity to grow your business by connecting with expert professionals and resources.

banking
Back-Office-Operations

Back-Office Operations Outsourcing for Banks

Back office outsourcing is one of the most explored tasks in the banking world. Business process outsourcing companies (BPOs) like CuilAssist help banks take care of their back office operations by giving a cost balancer and the required boost to the quality. Back office outsourcing involves delegation of various functions to various departments. While some back office functions may seem non-essential, they may prove to be very important in a bigger picture.

The major perspectives of outsourcing back office operations of banks include:

Cost-saving

Cost saving

risks-mitigation

Risk mitigation

Business-sustainable

Business sustainability

Quality-management

Quality management

optimization-workforce

Optimized workforce

enhance-service

Enhanced service

perspectives-of-outsourcing
CuilAssist-back-office-outsourcing

CuilAssist’s back office outsourcing for banks include:

Application-processing

Application processing

Customer-verification

Customer verification

KYC-management

KYC management

Account-servicing

Account servicing

credit-card-servicing

Credit card servicing

Record-management

Record management

transaction-management

Transaction management

Chat-and-telephone-support

Chat & telephone support

Onboarding-of-customers

Onboarding of customers

Complaint-management

Complaint management

Regulatory Compliance Outsourcing for Banks

A lot of banks prefer to outsource regulatory compliance related tasks for better efficiency. Regulatory compliance impacts a bank’s market reputation and thus it is important to choose the right outsourcing partner.

Whether you are looking to set up a whole new regulatory compliance department or simply to scale up the existing team, CuilAssist stands firm to serve you with the best quality and privacy.

As your responsible outsourcing partner we coordinate with your in-house teams for producing important regulatory reports and maintaining regulatory compliance needs. We understand that regulatory compliance is a major key player in your future growth and believe in maintaining the quality by regular internal audits.

CuilAssist never compromises on quality and client data privacy. With this we share your burden and help in cost cutting.

Outsourcing-for-Banks
technical-support-outsourcing

Customer and Technical Support Outsourcing for Banks

Customers are the most integral part of any business. Banks carry a high volume of operations which makes it difficult for them to provide prompt responses to their customers queries and technical issues. Furthermore banks need highly skilled resources to provide seamless service to their customers. However, hiring and managing these highly skilled resources in-house can be quite a distress process.

Outsourcing customer and technical support is a solution to this problem. CuilAssist assures an improved and efficient customer satisfaction with the help of their expert professionals.

Some of our key benefits include:

Cost-Cutting

Cost Cutting

Quick-Responses

Quick Responses

Skilled-Agents

Skilled Agents

Accurate-Solutions

Accurate
Solutions

Empathetic-Conversation

Empathetic Conversation

Well-Trained-Resources

Well Trained
Resources

key-benefits
individual-team
There are many outsourcing service providers who assign multiple projects to one agent which highly impacts the performance and productivity. However, CuilAssist gets an individual team of agents assigned specifically to your project which means every individual agent is assigned only to one client. This ensures the quality of service.
CuilAssist provides a 24/7 outsourcing service as per your business model. This helps you go global and grow your business outside your country.
outsourcing-service
Images

CuilAssist Customer and Technical Support Scope includes:

Telephone-Support

Telephone Support

chat-support

Chat Support

email-support

Email Support

Social-Media-Support

Social Media Support

sms-Support

SMS Support

whatsapp-Support

Whatsapp Support

And any other mode of support your business needs.

Contact Us

Contact Us